At XIII ERA, every piece is made with care. If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos for a replacement or refund.

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  ✅ 7-day replacement for damaged/wrong products.
  
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  ❌ No returns for size issues or change of mind.
  
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  📦 Items must be unused and in original condition.
  
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  💳 Approved refunds are processed to the original payment method within 5–7 business days.